"We began a relationship with HRAA to assist our hospital with the implementation of APC’s in 2001. Our relationship has continued to grow over the last nine years. HRAA has provided ongoing record audits and education in the areas of interventional radiology, oncology, ambulatory surgery, ED and now RACs. We could not be at the level of performance we are at without their support and knowledge. We have developed a dynamic and invaluable working relationship with them."
Diane Kramanack, RHIA – Administrative Director SUMMA Health System
"Our team learned valuable information that was new to our members of our ICD-10 transition team. "
Budget Development and Budget Review for ICD-10 Readiness Webinar Attendee
"After attending the Modifier seminar, I felt inspired again in the APC world. I am motivated to get back into and on top of the APC/Revenue Cycle arena. I had been laying low and not really applying myself – and thanks to HRAA, I feel revived again."
Sherry Cockerham, CCS, CCS-P, CPC
"Well informed, easy to listen to and exciting speaker – this is my third seminar headed by Andrea. Her experiences she shares are invaluable."
"Because of her experience in the field, Andrea is able to give real examples that I could apply to my coding situations. She makes it easier for me to understand apply."
"Extremely informative program. Andrea was instrumental in helping us straighten out our internal challenges. We would definitely attend another program presented by her. Please place my name on the mailing list."
"We are a huge hospital with several computer systems, which were causing a lot of challenges. Andrea’s team was able to assess our problems and help us with a solution that has been working beautifully."
Large Hospital System Client
"The online Q & A is great for us. Every once in a while we get stumped and need an expert to help us on an ASAP basis. The online help gave us our answer quickly and we were able to move on. "
"I listened in to your webinar presentation today– it was OUTSTANDING! Exactly what I was looking for! "
American Hospital Association, VP of Education and Marketing
"I always learn from your Webinar. Please keep providing these Webinars as the speakers can provide us with info that is important and easily understood."
2012 OPPS Final Rule Webinar Attendee
"I just wanted to thank you for a wonderful kick off session yesterday. It was unfortunate for me that I was unable to spend as much time in the session as I had originally planned, however my staff and colleagues thought the session was very informative and was very impressed with your teaching style. Thank you for easing the fears of the staff as we move to make this huge transition from I9 to I10."
Large Hospital System Client
"They did an excellent job identifying departments we sat with on a one on one basis vs. the ones we could do by phone. HRAA did a great deal of work on the charge master review prior to arriving. It is a slow detailed process, but I would recommend. HRAA knows the business and the questions to ask departments to obtain the information needed. They were available for follow up questions even after they left. I would use them again. "
"Donna was excellent as our onsite trainer yesterday. It was great to have her here in person to ask questions, talk about scenarios at our hospital and really ensure that the coders were understanding the material as she went over it. She is a gem and she did a fantastic job. "
"Onsite training went very well yesterday and Joanne was terrific! "
"Every hospital should attend a week of HRAA’s mapping training. It was one of the most educational and eye opening trainings that I have attended "
Kathy Hallock, Medical Information Services - Vanderbilt University Medical Center
"Congratulations on being named as one of the 2013 Broward ultimate CEO’s by the South Florida Business Journal. Your accomplishments and commitment to move your team forward is a true testament to your passion for your profession and is well received in our community "
Broward County Board of County Commissioners - Chip LaMarca - Commissioner – District 4
"I just wanted to let you know that Joanne and Donna did a fantastic presentation at AHIMA. I (and many others in the audience) enjoyed their presentation and learned a lot. "
AHIMA Presentation Attendee